Castle House Lodgings - Useful Information

Castle Accommodation - Experience the Ludlow Welcome

We are dedicated to providing a professional and welcoming service at Castle House self catering apartments Ludlow. As well as offering you views and access to the beautiful South Shropshire countryside, included in your stay are the following services and facilities:

Browser Pack

Fully up to-date information about all the amenities in the area with suggestions for days out to suit all the family is provided. An inventory is included, we ask guests to report breakages or missing items so that they can be replaced without delay.

Castle Tea Room, Castle House

On your doorstep is our own Tea Room – providing a fine selection of meals using locally- sourced produce in attractive and comfortable surroundings. The Browser Pack contains full details but should you wish to book in advance please ring 01584 878796.

Smoking

All apartments are strictly NO smoking.

Linen

Linen is included. The beds will be made up with sheets and duvets and pillowcases when you arrive. We provide one hand and one bath towel per bed per week. Blankets are provided.

Toiletries

A complimentary range of essential toiletries will be provided in every bathroom.

Car Parking

Parking in Ludlow town centre can be difficult. However, each apartment comes with one designated parking space at the entrance to Castle House. The car park is also used for the Castle.

Service Cleaning/Maid Service

Service cleaning is complimentary when staying for 7 nights or more. We will arrange a mutually suitable time to change linens and supply a fresh set of towels.

Cots and High Chairs

1 travel cot (without linen) and 1 high chair (with harness) are available on request. There will be no charge for these items, if booked in advance.

Pets

Dogs are allowed in The Sir Henry Sidney Apartment only to a maximum of 2 small dogs.  Dogs are not to be left unattended in the apartment at any time.

We will make a charge of £3 per dog, per night. Sorry no cats or other pets and, out of courtesy to future guests, we ask pet owners to ensure that the property and surrounding grounds are left clean.

Heating

All electricity and gas are included in the rent. Heating is usually switched off between mid-May and mid-September, but can be turned on if required.

Utility Bills

There is no charge for heating or electricity. Local and National calls only are included in the price.

Welcome Hamper

A hamper with local cheese, biscuits and jams will be provided for you on arrival together with fresh breads from the local bakers, as well as a bottle of white wine chilling in the fridge and a bottle of full- bodied red resting in the kitchen.

Celebration Hampers

For an extra charge special occasion hampers can be requested in advance and tailored to your individual requirements.

Complimentary Entrance To Ludlow Castle

During your stay we will provide a pass, for each occupant of your apartment, allowing one free admission to visit Ludlow Castle to explore and enjoy this magnificent historic monument - the real treasure on your doorstep!

Castle House Gardens

At certain times of the year Castle House Gardens will be used for Castle events. We try to ensure that preparations for these events do not impinge on the enjoyment of your holiday.

Special Requirements

When booking let us know of any special requirements you may have and we will do our very best to accommodate you. Visitors with disabilities - please note that all apartments are on either first or second floors.

Inventory

Each apartment has a full inventory which can be found in the information pack.

Internet

Each apartment has wi-fi access to the internet, however, this can be intermittent so it is not 100% reliable.

The Beacon Rooms

Available for private dining and receptions.